PRIVACY POLICY

1. Types of information collected

We require customer contact information, (such as name, phone number, address, and e-mail address). This information is only obtained when voluntarily submitted by you. Customer contact information is used to send the information about our company, and contact the customer. We distribute the customer's contact information to, and only to, the restaurant that the customer has placed an order. When an order is placed, the restaurant is sent an e-mail or fax with the customer's contact information so that the restaurant can ensure that their meals meets the customer's expectations.

We continually monitor our website for errors and if one occurs, information about your web browser may be collected to assist us in correcting the problem.


2. Statistical information about your visit

When you visit our site, our computers may collect statistics about your visit. This information is used to monitor statistics such as how many people visit our site, the user's IP address, which pages people visit, from which domains our visitors use and the browsers people use most. These statistics are used to help us improve the performance of our Web site.

Financial information (credit card numbers, credit card expiration dates, billing address, etc.) is required for most purchases. Customers must provide this financial information, so that we can collect payment for services ordered on the website. Customers have the option of keeping credit card information on file with their account. If a customer chooses not to save their financial information on file, it will only be used to collect payment for the order(s) placed during the order session in which it was given.


3. Use of your personal information

Personal information may be collected from you in order to get your feedback our our website, send you emails of our promotions/coupons, or emails on updates.

We may use your personal information for several purposes such as:

1. To make our website easier for you to use by not requiring you to enter your personal information more than once.
2. To help you quickly find services or information.
3. To contact you when you have received an error while using our website so we can help you solve the problem.

We will disclose your information, without notice, only as follows:

1. To obey orders of the law or comply with legal process served.
2. To protect and defend the rights or property.
3. To act in urgent circumstances to protect our website, it's employees or the public.


4. Control of your personal information

We will not sell, transfer or disclose your personal information to third parties.


5. Security of your personal information

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Only authorized employees are permitted to have access to this information and is limited by need. All of our employees abide by our Privacy Policy, or face termination.

We use secure connections (SSL) during Registration and Checkout, which means information is encrypted before it is sent over the Internet between your computer and our computers. When we receive your personal and financial information, it is stored and protected by a firewall. The firewall is designed to protect anyone from viewing, stealing or accessing information.


6. Use of Cookies

"Cookies" are pieces of information that a web site transfers to an individual's hard drive for record-keeping purposes. We use a feature of your browser to set a "cookie" on your computer. This allows us to link from screen to screen, while maintaining a shopping cart for your visit. We also use cookies allow the web site to remembers important information that will make your used of the site more convenient. Cookies, by themselves, cannot be used to find out the identity of the user. Like most web sites, we use cookies for a variety of purposes in order to improve your on-line experience. We also use them in tandem with Google Analytics, Google Ads, and Facebook.

Use the options on your web browser if you do not wish to receive a cookie or if you wish to set your browser to notify you when you receive a cookie. Click on the "Help" section of your browser to learn how to change your cookie preferences (to reject cookies or to choose which cookies to accept).


7. Changes to our privacy policy

If a change is made to our Privacy Statement and/or the way we used our customer's personal or financial information, we will post a notice of the change on the front page of this Privacy statement, as well as on the home page.

1. Legal Information

We declare that all personal data will be treated in accordance with the December 8, 1992 privacy law. By agreeing with the general sales conditions, the customer agrees to receive occasional information about products and services from us and our partners.

2. Data Deletion

Users may request deletion of their data at any time. Users’ right to deletion is not absolute and is subject to certain exceptions. We may retain user data after a deletion request due to legal or regulatory requirements or for reasons stated in this policy. This means that we retain different categories of data for different periods of time depending on the type of data, the category of user to whom the data relates, and the purposes for which we collected the data.

Users may request deletion of their data at any time by emailing their request to us at support@grubsouth.com from the email address that they believe is associated with their account, with the subject line “Data Deletion Request”. For safety and to otherwise prevent fraud, we may ask that you provide us with certain personal information that’s reasonably necessary for us to confirm your identity.

Following an account deletion request, we will delete the user’s account and data, unless they must be retained due to legal or regulatory requirements, for purposes of safety, security, and fraud prevention, or because of an issue relating to the user’s account such as an outstanding credit or an unresolved claim or dispute.

Because we are subject to legal and regulatory requirements relating to drivers and delivery persons, this generally means that we retain their account and data for a minimum of 7 years after a deletion request. For delivery recipients, their data is generally deleted within 90 days of a deletion request, except where retention is necessary for the above reasons.